Primrose Reviews

I was relieved by how simple the site was to use. I found the garden bits I needed quickly, and the filters made it easy to narrow everything down without getting frustrated. Checkout was straightforward too, and the pages loaded fine the whole time. I’d been putting it off a bit, but it only took a few minutes in the end. Really happy with the experience.

I returned my item quickly and, honestly... the whole process was easier than I expected. The refund showed up sooner than I thought too, so no complaints from me.

Got it quick. No complaints.

i mean, I’d been looking around for a few garden bits and Primrose was one of the only places that actually had them in stock. Ordering was straightforward, no hassle, and everything arrived fine. it was just nice not having to wait weeks or keep checking back

The plants came in decent shape, and the delivery was fine enough. In the box there was a couple of items missing, which was a bit annoying, but after I emailed customer service they got it sorted. Not perfect, but I’d probably order from them again.

Plant turned up right when they said it would, so... yeah, can’t really ask for more. The box looked well looked after, not bashed about or anything, and the driver was friendly too. Just an easy delivery, no fuss.

I ordered a couple of plants from primrose.co.uk and, from what I remember, they arrived looking much healthier than I’d expected. The soil was still a bit moist, the leaves looked fresh, and there wasn’t any real damage in the box. One stem was slightly bent, but it didn’t seem like a big deal. I planted them that same day and they’ve been settling in nicely so far. I’d happily order from them again.

I ordered a garden arch from Primrose and, uh, I was expecting it to be a bit of a hassle, but it actually went together really easily.
The instructions were clear enough and all the parts were included. It took me about 40 minutes on my own, and it looks great now it’s up. No complaints from me.

I ordered from Primrose after reading through the product details carefully, and like i said, it was just as described when it arrived. The size, colour, and material all matched what was listed, so there weren’t any surprises, which was a relief.

I’ve had garden bits before that looked totally different online, but this one was spot on. Like i said, it made it easy to know exactly what I was getting, and I’m really happy with it.

I ordered from Primrose and wasn’t expecting much beyond the usual delivery packaging, but I was pleasantly surprised. Everything arrived really well secured, with no damaged corners or random loose bits rattling around in the box. It also wasn’t packed in loads of unnecessary material, which I appreciated. Just simple, sensible packaging that did the job properly. Nice to have something turn up exactly as it should. 5 stars from me.

I only popped onto primrose.co.uk looking for a few bits for the garden, but ended up browsing for ages because there was so much on there. Plants, pots, water features, handy little tools — it’s all pretty much in one place.
The selection is genuinely really useful and saved me from jumping between loads of different sites. It was easy to find different sizes and styles too, which made things simple. Definitely somewhere I’d use again.

I was pleasantly surprised by how smooth the refund process was. i thought it might take a while, but it was sorted out quickly and without any hassle

I’ve been happy with it so far. The quality feels good overall, and it’s simple but useful for what I needed.

I ordered a few garden bits from Primrose mainly because the prices looked reasonable, so I wasn’t expecting anything too fancy. To be honest, the quality turned out better than I thought it would be for the money. Everything was decent and I’m happy with what I got...

Ordered from Primrose and was happy with how it all went. The comms were clear - got updates when the order was placed, when it was sent out, and when it was due to arrive. Didn’t have to chase anything, which makes a nice chnage. It all turned up when they said it would, so yeah, I’d use them again.

Everything showed up just as I ordered it, with the right items and sizes. No mix-ups, no unnecessary hassle, just a straightforward order

I’ve ordered from Primrose twice now, and both times the delivery has been right on time. Which sounds simple, but that’s half the battle with ordering stuff online.

I got the dispatch updates, then the parcel arrived on the day they said it would. No refreshing tracking every five minutes or wondering if it had vanished somewhere, which was nice. I was probably more relieved than I should’ve been.

Everything was packed properly too, nothing looked bashed about, and it all just felt easy. I’d happily use them again, especially since it’s one less thing to think about.

I had a small issue with my order and, well, I thought it might take a while to get sorted. But customer service replied quickly and fixed everything without much hassle. I’d use them again.

Had a small issue and it was sorted out really quickly. Happy with the help I got, no fuss at all.

I ordered it from Primrose last year, and I still have the email receipt in my inbox somewhere. It’s been through plenty of rain and wind since then, but it’s still in really good shape. No cracks or fading so far, so I’m happy with how it’s held up.